Outsourced HR for Small Business in Australia. Without the Retainer.
The Jigsaw HR Advisory Hub is outsourced HR for small business, done the way owners actually need it: every HR template, HR policy and HR checklist you need, plus an HR consultant on tap when something goes sideways. Built for business owners and managers with 6 to 50 staff who want HR support, not an HR department.
Cancel anytime. Written for Australian employment law and the modern awards.
Outsourced HR for small business, without the overwhelm
You didn’t start a business to become an HR manager. But someone’s on probation and you’re not sure how to end it. An HR policy is missing. A staff member has asked a question about annual leave, personal leave or overtime you can’t answer. Google gives you forty answers, half of them American, none of them about the Fair Work Act.
You need the right HR template and a straight answer from a real HR consultant. Today, not next week. That’s what Advisory Hub Pro is: affordable outsourced HR support for small business, delivered online, across Australia.
What you get with Advisory Hub Pro
The HR template library
Every HR policy template, employment letter, HR checklist and manager guide we use with our own outsourced HR clients. Recruitment templates, onboarding checklists, probation letters, performance management templates, workplace policies and the hard letters. 25 pieces today, one new HR template every month. Written in plain English for Australian small business and the Fair Work Act.
HR advice from HR consultants
Post your HR question. Allaina or Jen replies. Not a chatbot, not the community, not a generic HR helpline. Two experienced Australian HR consultants who answer small business HR questions every day.
A live HR clinic every month
Once a month, live, 45 minutes. Bring whatever’s on your desk, from a difficult employee to an award interpretation question, and we work it through with you. The closest thing to a fractional HR manager without the retainer.
Every HR webinar, on demand
Every HR Huddle we’ve run, from managing underperformance to work-from-home policies to leading through uncertainty. Free HR training for small business managers, whenever you need it.
Free Hub vs Advisory Hub Pro
| What’s included | Free Hub | Advisory Hub Pro |
|---|---|---|
| The monthly HR Huddle webinar, live | ✓ Yes | ✓ Yes |
| Community HR question board | ✓ Yes | ✓ Yes |
| HR template library: policies, letters, checklists and manager guides, growing monthly | — | ✓ Yes |
| Ask the Expert: HR advice from Allaina or Jen | — | ✓ Yes |
| Member Clinic: monthly live HR support call | — | ✓ Yes |
| HR Huddle replays, on demand | — | ✓ Yes |
| Price | $0 | $79 a month, cancel anytime |
Who Advisory Hub Pro is for
Owners and managers running 6 to 50 staff who want to do HR properly without paying an HR consultant every time. HR support for trades businesses, construction, allied health, professional services and hospitality. If you’ve got staff and no HR person, this is your HR person. Outsourced HR for small business shouldn’t cost more than the problem it solves.
If you need more than a membership, Jigsaw HR also provides fractional HR and outsourced HR services for small and medium businesses across Australia, from HR audits and award compliance to workplace investigations and leadership coaching.
Outsourced HR for small business in the trades
Trades and construction businesses are where most of our members come from, and where the HR problems bite hardest: casual conversion, apprentice wages, site safety policies, no-shows and the conversation nobody wants to have. The Library includes our full HR For Tradies series: Find your Crew (DIY recruitment), Onboard your Crew (onboarding handbook, policy acknowledgement and staff checklist) and Keep your Crew (policy handbook and managing performance conversations).
Who’s behind it
Allaina Smith spent 20 years in HR at Jetstar, Boeing, QinetiQ and Bonza before founding Jigsaw HR, a boutique HR advisory and outsourced HR consultancy on the Sunshine Coast, Queensland. Jen Thompson is an HR consultant who has spent her career inside small and mid-sized Australian businesses. Between them they’ve handled every situation in the Library, more than once.
Questions about outsourced HR for small business
Is this legal advice?
No. It’s general HR guidance from experienced Australian HR consultants. When a matter needs a proper look, we’ll say so and tell you the next step.
How fast do you reply to HR questions in Ask the Expert?
Within two business days. Usually faster.
Can I cancel my HR membership?
Any time, from your account. You keep access to the end of the month you’ve paid for.
Do I need to be on the Sunshine Coast or in Queensland?
No. Everything is written for Australian federal employment law and the modern awards. Members are across Australia.
What if I just want the free HR Hub?
Join free. You get the live HR Huddle and the community question board. Upgrade whenever you need the HR template library or a reply from us.
Is this cheaper than hiring an HR manager or an outsourced HR consultant?
Yes. As outsourced HR for small business goes, $79 a month is less than one hour of a typical HR consultant’s time and a fraction of a part-time HR manager. If you need hands-on HR support, ask us about fractional HR and HR retainers.
One HR question answered properly pays for the year.
Founding member? Use code FOUNDER at checkout for your first month free.